Privacy Policy

1. Data Controller

VDH Agency, founded by Lars van der Hoek, is responsible for processing personal data as described in this privacy policy.

Contact details:
VDH Agency (sole proprietorship)
Chamber of Commerce: 95792414
Email: contact@vdh-agency.com
Website: www.vdh-agency.com

2. Personal Data We Process

VDH Agency only processes personal data that you have provided yourself via the contact form on our website. This includes:

• Full name
• Email address
• Company name (optional)
• Content of your message
• IP address (solely for security and spam prevention, not linked to your identity)

3. Purpose and Legal Basis

We process your personal data for the following purposes:

• Responding to your contact or quote request (basis: legitimate interest)
• Drafting and executing a service agreement (basis: performance of contract)

4. Retention Period

VDH Agency does not retain your personal data longer than necessary. Contact details are retained for as long as a business relationship exists or for a maximum of 2 years after last contact. Accounting records are kept for 7 years as required by law.

5. Sharing with Third Parties

VDH Agency does not sell your data to third parties. Data is only shared with the following processors, solely for the purposes described in this policy:

• Resend (email delivery), based in the US; processing under Standard Contractual Clauses (SCCs)
• Vercel (website hosting), based in the US; processing under Standard Contractual Clauses (SCCs)

Data processing agreements are in place with both processors. Your data is not transferred to any other third parties unless legally required.

6. Cookies and Tracking

VDH Agency does not place any cookies. This website does not store cookies on your device. Via the contact form, only the following data is stored: name, email address, company name (optional), message content and IP address (solely for security and spam prevention). This data is never sold to third parties.

7. Security

VDH Agency takes appropriate technical and organisational measures to protect your personal data against loss, theft or unauthorised access. All communication via our website is secured via HTTPS.

8. Your Rights

You have the following rights regarding your personal data:

• Right of access: you can request which data we process about you
• Right to rectification: you can have incorrect data corrected
• Right to erasure: you can request deletion of your data
• Right to restriction: you can (temporarily) restrict processing
• Right to object: you can object to processing

Send your request to contact@vdh-agency.com. We will respond within 30 days.

9. Filing a Complaint

If you have a complaint about the processing of your personal data, you can contact the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.

10. Changes

VDH Agency reserves the right to amend this privacy policy. The most current version is always available on this page.